Scaling an assessment will modify the final score of all respondents within the assessment. Enter the number of points you wish to add to all respondents' scores, and click the Submit button. The Score Distribution Chart on the Assessment Results page will instantly show the grade shift up the number of points you indicated for the new scale.
NOTE: You may scale individual respondent's scores from the Respondent Edit page, which you can access from the Score Summary or Respondent Summary page. The benefit of scaling individually is that it gives you the option of scaling a score either up or down, and it will not impact the score of other respondents within the assessment.