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Multi-Factor Authentication

Protecting your online accounts is more important than ever. While strong passwords are a great start, they alone may not be enough to keep your account safe from unauthorized access. That’s where Multi-Factor Authentication (MFA) comes in.

MFA adds an extra layer of security by requiring a second form of verification beyond just your password. This could be a code provided by an authentication app or password manager, sent to your phone, or a fingerprint scan, among others. Even if someone manages to steal your password, they won't be able to access your account without this additional verification.

Enabling MFA is one of the simplest yet most effective ways to safeguard your personal and sensitive information. We strongly encourage you to activate MFA for your account to ensure it's protected against potential threats. Below are the steps required to enable MFA and configure your authentication app.

Before setting up MFA, ensure that you or your users have a Password manager or Authentication App that has been tested for compatibility. Authentication Apps not listed may be suitable for use, however we recommend always testing any applications to ensure compatibility.

Enable Multi-Factor Authentication from the Administration Application

STEP 1: Select Administration from the 9-Dot Menu

Select the Administration application from the 9-Dot menu.

(NOTE: You will only see the Administration option if you have the Organization Super Admin role.)

Brillium Administration 9-Dot Menu Item

STEP 2: Select Users from the Administration menu

To begin MFA Setup for a user, select Users from the Administration menu.

Select users from the Administration menu

NOTE

Multi-factor Authentication status is indicated by an icon next to the Users in the list. A red shield icon indicates MFA is not currently enabled. A green shield icon indicates MFA is current enabled.

Step 3: Select a User from the list

Select a user from the list and select the ellipsis menu from the User edit screen. Select Multi-Factor Authentication to enable MFA for a user.

Administration User edit screen

STEP 4: Multi-Factor Authentication Setup for a User

Select the MFA Device from the dropdown menu and select the Confirm button. The next time the User logs into Brillium, they will be prompted to setup their Multi-Factor Authentication login app.

MFA Deveice selection dialog


User Login Process After Administration Enabled Multi-Factor Authentication

USER STEP 1: Login Setup prompt

Select the Sign Out option to sign out of Brillium

Once User MFA is enabled, the login screen will display the Authenticator App setup screen upon login. Read the requirements and browser recommendations to ensure setup is completed properly. Select the Next button when you are ready to begin Authentication app setup.

MFA Authenticator app setup screen

USER STEP 2: Authenticator App Setup

Follow the instructions on the Authenticator app registration screen to register your app and generate a one-time passcode.

When a one-time passcode is generated in the Authenticator app, enter the passcode in the space provided and select the Next button to continue.

Authenticator Setup registration screen

USER STEP 3: Authenticator App Setup Complete

Upon successful authenticator app setup, a success confirmations screen will appear. Select the Logout button to complete the setup process and login using the multi-factor authentication app.

Authenticator Setup Success screen